Accurate Instruments has 2 Calibration, Testing, QA & Service Centres in New Zealand, located in Auckland and Christchurch.

The well established Calibration and Service centres offer a wide range of professional and trade industry repairs, support, quality control/assurance for;

• Laser Levels
• Moisture Meters
• Land surveing instruments
• Soil Testing equipment
• Rebar Location and Concrete assessment
• Underground and Leak Detection equipment
• Infrared Thermal Imaging Cameras

Both the Auckland and Christchurch branches offer factory/manufacturer trained technicians as well as industry recognised NDT Non Destructive Testing and Level1 Thermography support officers.


Why is Servicing, Calibration & Support so important?

A lot of leveling and surveying equipment available in stores and online, has not been tested, calibrated in
New Zealand. This equipment has been delivered to the retailers, resellers and direct buyers, often with little or no service, parts and backup available. Many unsuspecting buyers are unaware of this.

Would you buy a brand new car without a WOF?
Would you build a brand new house or commercial building with uncalibrated, out of level instruments?

The majority of New Zealand's major construction firms now only allow certificatied approved equipment to be used on their projects.

At Accurate Instruments, we calibrate and certify our Laser & Survey Instruments before you get them.
On many of our products, we often perform QA and testing in line with local and international requirements.

Our Service Technicians provide the backup and support of our products, with calibration and repairs of our instruments when required. We have the computer software programs, specialised tooling, collimator jigs and baselines that allow us to test, calibrate the surveying equipment, all within a short time period.

PARTS
Our service departments carry a wide range of spare parts to service our product range. Other parts may be available to service your instrument.

LOAN
If you purchased an instrument direct from an Accurate Instruments Trade Branch or sales team member, we can provide a loan unit if needed while your instrument is being serviced.
This helps reduce the downtime to you, the operator as well as eliminating the costly exercise of hiring an instrument whilst your's is repaired.

WARRANTY
Accurate Instruments is the agent in New Zealand for a number of brands of products and these are covered by various length return to base warranties.
Warranty periods typically extend from 1 year through to 3 years, depending on the manufacturer.

CUSTOMER SUPPORT/BACKUP
With internationally trained experts in the fields of NDT Non Destructive Testing, Thermography and Surveying/Leveling, Accurate Instruments have various support and backup options available to users.
Email, phone and/or site support options are available on a variety of products.

PRODUCT TRAINING
From laser levels to infrared cameras, cable & fault locators to rebar cover meters, Accurate Instruments have a team of industry recognised trained and experienced staff, capable of providing the product training required on the operation of our equipment.